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Your Nuvo Guarantees

All guarantees require an in-person assessment by a Nuvo professional in order to apply.

Guarantees

Frames

2 year warrantee on manufacturer defects for all frames.

Lenses

2 year warrantee on manufacturer defects for fully coated prescription lenses.

Scratches are not considered a manufacturer's defect.

Eyewear Adaptation

60 days adaptation guarantee. Within this time allotment, prescription lenses may be exchanged

No credit applies to lenses of lower value. Patient is responsible for payment of price difference for higher valued lenses.

Non-prescription sunglasses

14 day return policy for all non-prescription sunglasses returned in original condition with their original case.

Contact Lenses

Anytime replacement policy for lost or torn lenses.

Lifetime Service

Nuvo Optometry provides complimentary adjustments and cleaning of your eyewear, as often as needed , for as long as you own them.

The Nuvo Vision ›

A full list of services offered at Nuvo Optometry and Eye Centres.

Nuvo Services ›

A full list of services offered at Nuvo Optometry and Eye Centres.

Nuvo Products ›

Details about eye care products we carry.

Partners & Vendors ›

From frames to contact lenses, Nuvo works closely with many companies and vendors. Want to know more about them? Check them out here.

‹ Nuvo Guarantees

A complete breakdown of what to expect from Nuvo. Our warantees are designed to best take care of you!

FAQ ›

Need answers to general questions? Click here, we are happy to provide you with the information!

{  Quick Vids  »  Learn more about eye care  }

Riverside OpticaLab

Multiple forms; from stock to custom configurations and packages that meet our customers' diverse and unique needs. Ask us about our lens selection today!

What is that puff of air?

Our very own Dr. Kamy Morcos explains he importance of the dreaded "puff of air" at the time of diagnostic testing.

What's an Optomap Retinal Scan?

Quick, painless, and life saving. The retinal scan is a standard of care that Nuvo is proud to support and provide to all patients. Find out more here »

  • Nuvo Locations

  • Nuvo - Orléans
    (613) 841-8828
    170 Vanguard Drive,
    Orléans, ON K4A 1A1
    orleans@nuvoeyes.ca

  • Nuvo - Ottawa
    (613) 749-0481
    178 Beechwood Ave.,
    Ottawa, ON K1L 1A9
    ottawa@nuvoeyes.ca 

Nuvo Doctors